Data Analyst

PA | Feb 2024 – Present

• Extracted, cleaned, and processed clinical trial data from EHRs, CTMS, and external research datasets using SQL and Python.
• Developed predictive models to improve clinical trial outcome predictions by 15%.
• Designed Power BI dashboards for patient response and treatment adherence.
• Applied survival analysis (Kaplan-Meier curves, Cox regression) to analyze patient survival rates.
• Collaborated with clinical researchers, biostatisticians, and regulatory teams to align analytics with FDA guidelines.

Senior Business Analyst

India | May 2021 – Jul 2022

• Optimized insurance claims processes, reducing claim processing time by 20%.
• Developed Tableau dashboards & Power BI reports for fraud detection insights.
• Decreased fraudulent claims by 25% by implementing pattern recognition algorithms.
• Increased customer retention by 15% by identifying high-value policyholders and refining marketing strategies.
• Partnered with actuarial & underwriting teams to design data models for policyholder risk assessment.

ML Data Associate-1

India | April 2020 – Aug 2021

• Applied predictive analytics to forecast customer complaints and improve service delivery.
• Enhanced Alexa's speech recognition accuracy by 15% by improving speech-to-text dataset quality.
• Automated annotation workflows, reducing manual effort by 25%.
• Conducted A/B testing on voice assistant models, refining NLP performance by 10%.

Associate Data Analyst

India | Aug 2019 – Aug 2020

• Reduced customer complaints by 25% by analyzing support center data and optimizing customer service workflows.
• Implemented AI-driven chatbots, cutting call-handling time by 20%.
• Developed real-time dashboards (Tableau, Power BI) to monitor CSAT & NPS scores.
• Applied predictive analytics to forecast customer complaints and improve service delivery.

Associate Data Analyst

India | Aug 2019 – Aug 2020

• Developed predictive analytics models, reducing student dropout rates by 18%.
• Designed personalized learning recommendation engines, increasing student engagement by 20%.
• Automated 40% of academic reporting tasks, enhancing efficiency for faculty & administrators.

Auburn University at Montgomery, AL

Ms, Management Information Systems (August 2022 - December 2023)

Course Work: